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      Knowledge-Centered Service (KCS) v6 Practices and Certification Workshop in Menlo Park


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      November 12, 2019

      Tuesday   8:30 AM

      2400 Sand Hill Road
      Menlo Park, California 94025

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      EVENT DETAILS
      Knowledge-Centered Service (KCS) v6 Practices and Certification Workshop

      KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there’s no guesswork, and surprisingly little overhead. If you’re considering launching KCS, tuning up your KM processes, or bringing a colleague up to speed, this three–day intensive workshop will provide the needed insights and skills. This course is also a prerequisite for software vendors undertaking the KCS Verified designation. Full Details at: http://www.dbkay.com Refund Policy - No Refunds (You may reschedule without penalty)

      Categories: Business & Networking

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.